I used to be fired up to reach the three million mile stage on American Airlines and to be awarded a Process Large enhance. Despite the fact that my husband and I've a trip trip booked on American to Frankfort, Germany in April, I decided I wish to use our Update and possess A different getaway excursion to London. This wasn't prepared, but due to enhance we chose to have an additional journey.
it is pitiful to have to report that my numerous email messages to Buyer Relations have not been answered as of so far Oct 29, a complete deficiency of probably the most elementary courtesy toward an eighty four years aged 1st-Class passenger and Repeated Flier….
PS I had her around the return flight and it had been evenm much better she life from the Phillie spot and I lived in exactly the same area for few years so we experienced a discussion about that .
March twenty five I flew from Austin to Ft Myers that has a aircraft transform In Charlotte. When scheduling my flight I requested wheelchair assistance. Needed to hunt just one up in Austin. Was taken to gate 2hours beforehand but was assured there could well be help for boarding. Gate was changed with no one at he desk could come across no assistance, and with fantastic issue proceeded to new gate. Once again no help in boarding.
On landing in Roatan on Feb fourteen, I uncovered a piece of my baggage was even now in Miami And they'd have it about the plane on the subsequent flight from Miami to Roatan, the following Saturday!
I just acquired off the telephone with Connie Sanders inside the DFW Place why not check here of work. I asked for her identify mainly because she was so type and helpful to us. I have rarely encountered somebody so helpful and caring. If your representatives may very well be like her you would've a wonderful airline.
I would favor to fly this Monday vs Sat but was told I could well be billed a cost. That’s unbelievable , considering I have already been traveling with American for more than 6 yrs and would hardly ever look at flying with anyone else ever.
I flew American Airways for The very first time and it will be my very last time it was quite possibly the most horrible working experience I'd ever had which has a airline. under no circumstances yet again you had better get your act jointly
I am writing to tell you of my Terrible working experience flying on American Airways. Initial off, I was confirmed on flight # 1696 from New Orleans to Chicago for just a 5:15 departure on seven/9/07. Of course soon after many adjustments to this departure time with little if any communication from an Airline consultant concerning the hold off (right up until the flight time elapsed and no updates ended up designed) I inquired and discovered which the delay was a immediate results of inclement temperature. Upon arrival to Chicago’s O’Hare Airport, I realized that after presenting to my departure gate for my relationship, the flight # 4169 departed underneath twenty minutes before my arrival with the gate.
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the AA person at the AA terminal being very snide, when in actual fact I'd completed everything in my Manage for getting for the plane in the well timed vogue.
Bravo to American Airlines for offering the shock raise towards your workers. And never cowering to your disgruntled passenger on todays La Guardia flight. Because some attendents have been cheerful and wished him a Very Merry Xmas. Truly ?? It’s about time we took again our best wishes and grumpy people just keep from the planes and preserve their viewpoints to by themselves.
What superior is crafting your displeasure to this so named “consumer service†if very little is done to deal with the grievance.
No agent in sight. Flight 1583 delayed delayed and delayed without information or updates specified by gate agent. what a nightmare